Question

Refer a friend not working

  • 14 August 2023
  • 3 replies
  • 18 views

We’ve setup another contract in our household (within the terms and conditions), but we can’t submit our new account number to take advantage of the refer a friend scheme. Is there any support available. 


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3 replies

Userlevel 7
Badge +4

Hi @PrettyPurple 

 

Could you let us know a little more about what the issue is with submitting your account number?

 

Has the referred person had the email and having issues entering it there or has the email not been received?

 

Tom

Sorry for not responding sooner. I utilised the live chat a few days later and they confirmed it was arranged. I appreciate the message

 

Userlevel 7
Badge +7

Hi @PrettyPurple,

Not to worry.

If you require further assistance in the future, please let us know.

 

Kash

Why iD Mobile?