Hi there having issues with Currys gift card offer to my knowledge followed all the instructions for myself and a friend signed up November and not had anything any help much appreciated
Best answer by Mohammed
View originalHi there having issues with Currys gift card offer to my knowledge followed all the instructions for myself and a friend signed up November and not had anything any help much appreciated
Best answer by Mohammed
View originalHey
Was the correct process followed as follows:
Referrer completes details to generate a referral link
Referrer shares this with the Refereee
Referee enters their details then makes a valid purchase via the website
Referee waits for contract to arrive and re-visits the page and links their account number.
If this wasn’t followed e.g. Referee purchased contract and then fills in their name/email then the claim would not be valid.
Mohammed
Hello, yes this process was followed
hi can i ask for young people why is it a currys voucher? why cant it be a open high street voucher? its not appealing i mean what do we buy from currys?
Hi
As per the terms. After the Friend has purchased a qualifying plan, both the Referrer and the Referred Friend will receive the eligible gift voucher by email within 90 days of the Referred Friend submitting their account number on Buyapowa portal.
If it’s been more than 90 days, please let us know and we can get it escalated.
Kash
Hi
Welcome to the Community!
Can you please try on a different device or browser?
It may also be worth trying in Google Chrome incognito mode.
If you still have the same issue, please let us know.
Kash
Hi; yes it's been more than 90 days.
Thanks!
Hi
Welcome to the Community!
As we are part of Curry’s we offer Curry’s vouchers for the referral scheme.
I hope this answers your questions.
Kash
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
Hey
We’ve replied to your other post but have sent you a PM regarding this already.
Please check this so we can escalate.
Mohammed
I am also having this issue.
My boyfriend has referred me and I have made a purchase. When I press on the submit account number button in the email it just goes back to the refer a friend page which I have already completed.
I've received a message from Id mobile support but there's no option to reply and it states under the message "This member can only receive messages from members they are following". Can someone please help.
Hey
I’ve merged your topics together.
Sorry abou that you should be able to reply now as we’re following.
Mohammed
I'm also having the issue! They signed up in November so have paid more than the required 2 bills and it's still marked as pending?
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