Hi
I have lost my phone.
I have blocked the phone and sim and entered the barcode of the replacement sim into ID mobile app.
It said that it would be working in a few hours. That was yesterday.
Why hasn't my sim been activated?
It is still showing no service.
How can I speak to someone in customer services?
Best answer by Will
View original
+8
Hi
You need to remove the block you placed on the SIM. Even though it’s a new SIM card, the block you applied to the old one will still apply until you remove it.
If you find you’re unable to, let us know and we’ll do it for you.
Will
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