Has anyone had issues getting a replacement SIM from ID?
I’ve asked three times now since 20th November, but nothing has been received. Each time they claim they’re sending me a new one and it will take 2-3 days in the post, but nothing ever comes.
I am considering cancelling the Direct Debit as I’m paying for something I cannot use
Many thanks
Sam
+9
Sounds like iD aren’t using the correct postal address
Anyway, you could collect a replacement SIM card from your nearest Currys store.
This forum article explains why cancelling your direct debit may not be such a good idea.
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
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Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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