Question

Replacement sim question

  • 19 April 2023
  • 2 replies
  • 43 views

Good evening, 

 

Somewhere between activating my new sim and my number porting over I’ve managed to lose the sim card.

 

I see the quickest way to get a replacement is heading to a carphone warehouse store.

 

How exactly does this work? 

 

Do I simply walk in, explain what’s happened and they’ll hand over a new sim with my number already ported onto it, or are there extra steps involved?

 

Thanks in advance.


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2 replies

Userlevel 8
Badge +9

Replacement iD SIM cards are not activated, so if you pick-up a replacement in-store, you’ll need to activate the SIM before you can use it @Kingbhoy.

More about this online at: 

https://www.idmobile.co.uk/help-and-advice/lost-and-stolen

 

Userlevel 7
Badge +7

Hi @Kingbhoy,

Welcome to the Community!

Please let us know If you still require assistance with this and we would be happy to help.

 

Kash

Why iD Mobile?