Question

Requesting a proof of usage

I need proof of usage & imei number for my insurance claim. Not getting anywhere on chat

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Userlevel 8

Okay @Nick_Griff, try getting in-touch with the iD social media team on facebook (using Messenger), or Twitter (by Direct Message) for assistance.

FYI, any out-of-hours messages left on social media are picked-up when the social media team next start work.

Good luck @Nick_Griff.

Userlevel 7

Hi @Nick_Griff

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Thanks, Tom

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