Hi,
I was wondering if anyone might be able to help me? I had my bag stolen last night with my new iphone in it. I need to order a replacement SIM card (I still have my old handset I can use). I called last night to blacklist my number and block the old SIM, but I’m struggling to order a new sim via the online chat and I can’t remember my login password and it wants to send a reminder to my phone, which I don’t have. Any help would be much appreciated. Thanks in advance! :)
Best wishes,
Laura
+9
Hello
Sorry to hear about the theft of your phone.
The iD online community isn’t real-time, so it might be several days before somebody at iD Mobile reads your post.
For a quicker response, you can PM iD Mobile via their facebook or twitter social media pages.
It’s best to contact iD Mobile between 9am - 6pm - that way you can PM with a real person.
Anyway, good luck.
Thank you! I’ll try that :)
+10
Hey Laura, I believe this may have been resolved already via Social Media but if you do stil need help, let us know.
Mohammed
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