Question

Rest of World Browsing

  • 19 August 2023
  • 2 replies
  • 26 views
Jan Knight
Rank

Rest of world browsing has cropped up on my bill for August.  No idea what the term means and why it costs so much.  I was travelling to France/Belgium on the day the cost was incurred.  Never had to pay for use in Europe before.

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2 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Jan Knight,

Welcome to the Community!

As @andewhite advised if you used your phone whilst at sea you would incur the charges.

Let us know if this isn’t the case and we can help.

 

Kash

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andewhite
Rank
Userlevel 8
Badge +9

Unfortunately @Jan Knight, if you used a ferry to get to and from Europe, and left your mobile turned on onboard the ferry you might have used the onboard mobile network. 

iD have a special category for roaming at sea, and it’s not cheap, because ferry and cruise operators often use their own phone network that’s operated via satellite. Connecting to a satellite network costs a lot more than connecting to a land-based network.

 

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