restricted

  • 20 April 2023
  • 1 reply
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I changed my direct debit date but still have been restricted for not paying.


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1 reply

Userlevel 7
Badge +7

Hi @Huw Matthews,

Welcome to the Community!

If the direct debit payment failed due to insufficient funds, the account would be suspended.

In this case you’ll need to make a manual payment then set up the direct debit again.

 

Kash

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