Question

rewards and live chat not working

  • 10 November 2023
  • 2 replies
  • 47 views

Hi,

I recieved an email telling me I can now claim my refer a friend reward. However the link in their email for the Currys vouchers takes me back to the registration page rather than to a page to claim the reward. I have tried starting a live chat but the button does not appear on the web page. I am finding this very stressful and trying to avoid a autistic meltdown. Please can anyone help?


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2 replies

Userlevel 8
Badge +9

Have tried to reach-out to iD customer service privately using Facebook Messenger or X (Twitter) DM, @Pixellight

  

Userlevel 7
Badge +7

Hi @Pixellight,

Sorry to hear about the issues you have had with Live Chat.

I hope that you managed to get this resolved via Facebook or X.

If you require further assistance, please let us know and we can drop you a PM.

 

Kash