Question

Ringtone

  • 27 August 2023
  • 5 replies
  • 23 views
Patricia Higgins
Rank
Userlevel 1

I changed my ringtone via Zedge and it worked fine but today when I got phone calls it wouldn't work it's making a tone I didn't set anyone have problems like that?

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5 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Patricia Higgins 

 

I’d recommend speaking directly to Zedge or resetting your phone’s ringtone to one that has come with the device.

 

Tom

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Patricia Higgins
Rank
Userlevel 1

I tried setting my ringtone to one that was already installed in the phone and that will not work either I don't know what is wrong with it.

WelshPaul
Rank
Userlevel 8
Badge +6

Then you will have to ask Zedge or factory reset the device.

Tom
Rank
Userlevel 7
Badge +4

Hi @Patricia Higgins 

 

Unfortunately it may be worth resetting the device to factory settings or speaking directly to the device manufacturer for support should switching the ringtone to a default one not work.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Patricia Higgins
Rank
Userlevel 1

Hi @Patricia Higgins 

 

Unfortunately it may be worth resetting the device to factory settings or speaking directly to the device manufacturer for support should switching the ringtone to a default one not work.

 

Tom

Most Helpful 

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