Arrived in kos on 27th Sept, had a message from id saying you can use your phone plan as uk with no charge. On the 1st October was charged for using phone, saying am out of eu .this can't be right, luckily it only went to the cap of 5 pounds. Any idea why am charged. Thanks dan
roaming charges abroad
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Userlevel 8
+9
Hey Dan, this could happen if your phone connected to a marine based mobile network on a ship or ferry.
Alternatively, perhaps you connected to a Turkish network instead because of the location or weather conditions at the time of the incident.
The usual iD roaming partners in Greece are Wind Hellas and Cosmote.
Thanks for that, was not on a ferry. Just took it I could use phone as uk. That's what id said when I landed on kos
Userlevel 7
+7
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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