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Roaming / International Calls

  • 18 February 2023
  • 3 replies
  • 390 views
C
Rank
Userlevel 1

I’m going to Spain next week, so Roam Like at Home is included & I have roaming enabled in my account. 
As I’ll be making international calls back to the UK via the Roam Like at Home, do I also need to enable International Calls on my account?

Thanks

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Best answer by Kash 21 February 2023, 10:26

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3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Cancunia,

Please ensure that you have roaming enabled on your account and your handset.

Secondly when making calls back to the UK it should work without the international calls being enabled.

If you have any issues, please let us know and we can help.

 

Kash

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
C
Rank
Userlevel 1

Hi @Cancunia,

Please ensure that you have roaming enabled on your account and your handset.

Secondly when making calls back to the UK it should work without the international calls being disabled.

If you have any issues, please let us know and we can help.

 

Kash

 

Hi @Kash  Many thanks for the reply, I think you maybe meant “when making calls back to the UK it should work without the international calls being enabled” ?

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Cancunia  that’s correct, apologies for the typo from my colleague. I’ve corrected it now.

International Calls is only used in the UK when calling abroad.

For usage in Spain, it’s Roaming that you need to ensure is Enabled.

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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