I purchased an S22 Ultra in November with the trade-in boost offer. I have received £30. However, not received the trade in bonus yet. I can see many people have similar issue.
There is no reply on the last 2 occasions from Curry’s trade in.
Best answer by Mohammed
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+9
Have you tried calling their 0370 111 6565 helpline
+10
Hey
Sorry to hear you’ve not received your £150.00 promotion.
The Trade-in Team are just dealing with a high volume of trade-ins.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
Have you tried calling their 0370 111 6565 helpline
Thanks for the reply.
Yes, tried with no luck.
Hey
Sorry to hear you’ve not received your £150.00 promotion.
The Trade-in Team are just dealing with a high volume of trade-ins.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
Thanks
I'm in the same boat as this and have not heard anything about my trade in. I emailed for a response on the 6th of January and heard nothing. I haven't even receivwd my trade money in for my old phone, never mind the bonus. Please help
+7
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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