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SAMSUNG GALAXY S21 FE - Promised yet not found on claim offer page?

  • 31 December 2022
  • 3 replies
  • 239 views
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When I purchased my phone on the 17th December, part of the reason I did was because of the cashback of £100 promotion, and so I purchased the phone, yet for some reason I cannot see the claim offer on the claim offer page active nor in the expired section. I can only think of only one explanation, that I was lied too. Being the cautionary person I am, luckily I screenshotted the page just in case this would happen.

Please can we fix my issue of which I am entitled and eligible for.

 

Thank You

EDIT: I ended up figuring it out myself by going to the samsung promotion page, for anybody else who needs it https://2021.samsungpromotions.claims/20_days_of_christmas/en-GB

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Best answer by Mohammed 2 January 2023, 15:13

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Mohammed
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Userlevel 7
Badge +10

When I purchased my phone on the 17th December, part of the reason I did was because of the cashback of £100 promotion, and so I purchased the phone, yet for some reason I cannot see the claim offer on the claim offer page active nor in the expired section. I can only think of only one explanation, that I was lied too. Being the cautionary person I am, luckily I screenshotted the page just in case this would happen.

Please can we fix my issue of which I am entitled and eligible for.

 

Thank You

EDIT: I ended up figuring it out myself by going to the samsung promotion page, for anybody else who needs it https://2021.samsungpromotions.claims/20_days_of_christmas/en-GB

Glad to hear you found it. Looks like it was a promo being offered by Samsung directly.

I wasn’t able to mark your post as Most helpful so I’ve quoted your original edit and will mark this one instead.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Sadie Ewers
Rank
Userlevel 1

Thank you so much!!! Carphone Wharehouse and iD mobile have both denied me the £300 cashback, I have now claimed it! Such poor service from both providers!  But hopefully it is now on it’s way 🤞🏻

Mohammed
Rank
Userlevel 7
Badge +10

Thank you so much!!! Carphone Wharehouse and iD mobile have both denied me the £300 cashback, I have now claimed it! Such poor service from both providers!  But hopefully it is now on it’s way 🤞🏻

Hey @Sadie Ewers

We don’t provide cashback claims for claims via a third-party which is always done via the third party.

I am pleased to hear you have since resolved this.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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