Question

saying unpaid dd but gone out of my account

  • 9 April 2022
  • 1 reply
  • 24 views
Tara Doughty
Rank

I have recently just upgraded in October and wish I hadn't it says on my account that I have an unpaid bill but I have checked my account and it has been taken for march so I dont understand how this is can someone please help as there's no one to talk to

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1 reply

Rory
Rank
Userlevel 5
Badge +6

Hey @Tara Doughty, I can see you posted this on a weekend where we do sometimes see some issues with the app updating. I imagine all is well now, but if you’re still having issues, I’d recommend speaking to the Live Chat, Facebook or Twitter teams, as they’ll be able to help.

 

Thank you,

Rory

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