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Should I Pay or wait.

N
Rank
Userlevel 1

In April I changed my Sim only Direct Debit (£6.00) payment date to the first of month.
In May it recalculated my bill (£9.95) and said next payment date would be 1st of June 2022. Perfect. 
Just went into today 1/6/22 to my banking and nothing has been deducted from my account.
Logged into my iD account and it states next payment date 1st July with understandable increased bill. (£15.95)
Question is do I manually pay outstanding £9.95 or do I leave it till 1st of July.
Noz.

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Best answer by andewhite 1 June 2022, 14:29

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

If you’re paying by Direct Debit (DD), just leave the DD to do its thing!

I’m sure iD will collect the amount owning in due course, by the DD.

 

Rory
Rank
Userlevel 5
Badge +6

Hey @Noz1954, yeah, it’s as @andewhite says. Don’t panic! If the Direct Debit is active, just let it do its thing; we’ll likely collect the funds in the next few days, though it could be delayed now due to the Jubilee weekend.

If you do have any concerns, just drop us a line here.

 

Thank you,

Rory

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