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signeg up without permission

  • 17 September 2021
  • 2 replies
  • 60 views
R
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Please may someone contact me, as I was signed up to ID Mobile without my knowledge or consent.

Thank you 

Renee 

 

 

 

 

 

 

 

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Best answer by Will 18 September 2021, 11:04

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2 replies

andewhite
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Userlevel 8
Badge +9

Hello @Renee2210,

That’s not great news.

To deal with this quickly, your best bet is the iD Live Chat service at:

https://www.idmobile.co.uk/live-chat 

There are iD agents between 9am to 8pm Mon-Fri and between 9am to 6pm at weekends.

To avoid the annoying 24/7 chat-bot you need to type “talk to a person”.

However, if you don’t mind waiting, an iD employee will probably send you a private message in this forum (iD community) in due course.

I hope you can get this sorted - good luck!  

Will
Rank
Userlevel 6
Badge +8

Hi @Renee2210,

 

I have deleted the person info from your post to avoid it getting into the wrong hands. We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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