sim

  • 22 June 2021
  • 3 replies
  • 10 views

I ordered 10 days ago, how long do I have to wait?  my orden 117 153 434


3 replies

I ordered on the weekend and got it today..  I live near Birmingham UK.

Userlevel 6
Badge +2

I ordered 10 days ago, how long do I have to wait?  my orden 117 153 434

If you haven’t received your SIM by now then it's likely been lost in the post. Request a replacement via live chat or an ID Mobile member of staff will be along shortly and they will issue a replacement.

Userlevel 6
Badge +4

Hi @Marcin Torsz 

We are sorry to hear you have still not recieved your sim card. We will send you a Private Message now so can help with sending out a replacment sim card. To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.

-Mohsin

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