Question

sim card activation

Hi I've had a message on Saturday to say my sim card will be activated in 24 hours, it's now Wednesday and its still not activated. What can I do?

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Userlevel 7

Hi @Grahampriday

We are sorry to hear that the SIM isn’t activated. If you have upgraded or been provided a replacement SIM please visit the link below:

If this doesn’t work could you please try the below:

Put your phone into flight mode, leave it for 30 seconds, then disable flight mode.
Check that the SIM card is inserted correctly.
Restart your device.
Turn off your device, remove SIM, and clean it using a micro-fibre cloth. Then re-insert it and try again.

If you are still having issues please drop us a PM and we can help you out.

Kash

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