I ordered a sim from ID mobile last Wednesday and I have read on their website that it only takes from 2-3 working days for the sim to arrive however it’s been a week and my sim isn’t here. Once I ordered I didn’t receive a confirmation email with a tracking number. However £0.01 was taken out of my bank account. I’m very appalled with ID mobiles costumer service. And I need my sim urgently so hope you can help.
Best answer by Will
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+8
Hi
We’ll drop you a Private Message now to see what’s gone on, and get you that new SIM card ASAP.
Will
my order no: 113845098 (i.e SIM) card has not arrived, please help...
+8
Hi
Has your SIM card now arrived with you?
If not please reply to the Private Message we have sent you.
To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.
Thanks.
Michelle
Sim card for order 114572086 not arrived. Please help
+8
Hi
We’ll send you a private message on here so that we can verify your details.
To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.
Thanks.
Michelle
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