Question

SIM delivery takes about a month

  • 10 January 2024
  • 6 replies
  • 99 views

This is the delivery expectation that you set in your website for SIM delivery!
ITS RUBBISH
Can you please tell me if my SIM will arive withing the next month (or so)?

Order placed 

Day of delivery 

Monday before 8pm 

Tuesday 

Monday 5pm - Tuesday 8pm 

Wednesday 

Tuesday 5pm - Wednesday 8pm 

Thursday 

Wednesday 5pm - Thursday 8pm 

Friday 

Thursday 5pm - Friday 8pm* 

Monday 

Friday 5pm - Monday 8pm 

Tuesday 


6 replies

Userlevel 8
Badge +9

Hey @Androo Sleath, isn’t this just a table showing time frames of when your number gets switched to iD, after submitting a PAC to keep your number?

iD Mobile SIM cards are delivered by Royal Mail, normally within 3-5 working days of the order being dispatched. The date of dispatch is usually the same date as the iD order complete email message.

 

Userlevel 7
Badge +4

Hi @Androo Sleath 

 

When did you place your order?

 

SIM cards are delivered via Royal Mail within 3-5 working days of ordering.

 

Tom

is that 35 working days?
Yep - seems right!
Still nothing

Userlevel 8
Badge +9

is that 35 working days?
Yep - seems right!
Still nothing

Perhaps get a replacement iD SIM card @Androo Sleath

Sounds like your delivery has been lost in transit, or maybe your order was unexpectedly cancelled. 

 

Userlevel 4
Badge

You can also get an iD SIM from local CURRYS😃

Userlevel 7
Badge +4

Hi @Androo Sleath 

 

Nope, not 35 working days, 3-5 working days.

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

Reply


Why iD Mobile?