Best answer by Mohammed
If you processed an upgrade, you may have received a new SIM with this. In most cases with an upgrade, the new SIM is blank and not active.
Are you able to try your old iD SIM in the device?
Mohammed
Best answer by Mohammed
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or email address. We'll send you an email with instructions to reset your password.