Question

SIM only Contracts

  • 24 November 2022
  • 1 reply
  • 26 views
T
Rank

Hi,

I currently have a Normal phone contract working running for my sons phone, managed with my Hotmail email address.

2 days ago I took out a 1month SIM only contract for a SIM to go in my phone, after finding out I needed

to register it with my google email address.

I also wanted to take out a cheaper SIM only contract for my daughters phone so registered it with my details again but this time used my wife's Hotmail address.

She has received and email today saying that the order has been cancelled because I've failed a credit check! when everything went through fine with mine 2 days before?

Is there some rules that says I can’t register 3 SIMs under then same name?

 

Cheers

Tom.

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1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @thicks56,

Unfortunately we can’t provide specific reasons for a failed credit check. 

However if you have submitted multiple credit checks in a short space of time, this may cause a failed check.

Sorry we couldn’t advise further on this. You can try again after 90 days for another iD Mobile SIM but it would be subject to a credit check.

 

Kash

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