SIM only monthly contract CPI

Thanks @andewhite ……. As mentioned in my post if you upgrade your SiM only contract either monthly or 12 monthly plans they are subject to CPI April increases…….  I don’t know how that affects existing SiM only customers who haven’t upgraded…….

When I signed up for monthly SIM only 2 years ago there was no mention of CPI at the purchase point nor in the order confirmation.  I cannot find mention of it anywhere….

Now if you wish to purchase or upgrade with SIM only it specifically states that CPI will apply.  That is new.

Thanks for the heads up on the terms and conditions link depending when your ID monthly call plan started or when you upgraded @andewhite …..

My contract or upgrade period is June 15th 2022 to 31st Oct 2022 which does not have the exemption for RPI applied to SIM only monthly contracts and states RPI would apply although it wasn’t applied in April 2023.

In summary, depending when contract and or upgrade started:-

- 14th June 2022, before this date no RPI or CPI applied in the charge terms for SiM only monthly.

- June 15th 2022 to Oct 31st 2022 charges will adjust inline with RPI for ALL plans, although that did not happen in April 2023.  ID mobile didn’t advise that U turn in March 2023, following YTD February 2023 RPI increase calculation, that should have applied to SiM monthly plans.

- Nov 1st 2022 onwards, RPI scrapped and CPI + 3.9% introduced for new contracts or upgrades.  That makes the April 2023 CPI + 3.9% rise more than RPI alone, around + 2.4% difference more for CPI over RPI change.

Thank you again @andewhite for the customer service contacts at ID mobile as I will ask them to clarify the time frame charge terms above and what they intend to do in April 2024, in light of dropping RPI and CPI figures from the peak inflation at the beginning of 2023..….  There is a precedent as ID mobile did not raise prices in April 2023 for plans under the RPI terms that stated prices would rise….🤔

ps. interestingly if you are a new customer who starts a plan on or after 1st February or an existing customer who upgrades their plan on or after that date, CPI + 3.9% (RPI removed from terms) does not apply to the April monthly price hikes that year,  but would for subsequent Aprils in following years……

Yes... that's correct however, I believe handset deals have been subject to RPI and now CPI + 3.9%.....     and in the charges summary you sent me, it states SIM only exemption from RPI for that contract period.....   for my contract period that was removed from 15th June 2022.....

Yes RPI applies you contract since Oct 2022 but that was not applied in April 2023?

How do I know if it applies in April 2024,

Thanks