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SMS OTPs not arriving again

  • 7 June 2022
  • 1 reply
  • 66 views

Userlevel 1

Hi,

MFA and kne time passwords aren't being delivered again.

 

I had no problems previously on vodafone, can you guys help me as I can't work without them!!

Cheers

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Best answer by andewhite 7 June 2022, 17:17

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Userlevel 8
Badge +9

You reported a problem with this on 17-May-2022 - did iD get the issue fixed back then?

This happens quite frequently for numbers ported from Vodafone, but your best option is to contact iD customer service by Live Chat - type ‘talk to a person’ once you get connected on chat.

You can also contact iD Mobile privately by using their facebook page or Twitter page.

Why iD Mobile?