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Son on ID mobile no account

  • 4 December 2023
  • 3 replies
  • 33 views

I set up a SIM only plan on IDMobile for my son, which I pay for monthly. I cannot access his details via my ID mobile account. He may or may not have an account. If he does he won’t know what the password is as it’s so long ago (and his password would be on his phone), so I need to set an account  up for him so that I can order a bigger SIM card to use in an old phone while his screen is repaired (screen is black and cannot get into the phone). 
Can I set up an account without needing a verification code, that would be sent to his unusable

phone?

 

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Best answer by andewhite 4 December 2023, 20:44

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3 replies

Userlevel 8
Badge +9

Perhaps you could pick-up a replacement iD SIM card from your closest Currys store, which would fit in the interim handset. 

Without an iD account, you should be able to activate any replacement iD SIM online at: 
https://my.idmobile.co.uk/ja/web/cpw/sim-swap.

 

Thanks very much. Will see where nearest Curry’s store is. 

Userlevel 7
Badge +7

Hi @ClaireHG,

Welcome to the Community!

Please let us know if you require further assistance with this and we would be happy to help.

 

Kash

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Why iD Mobile?