Question

Speed is abysmal despite dull signal

  • 25 November 2021
  • 3 replies
  • 51 views

Hi, 

I just switched to iD mobile, back on Vodafone I generally got around 20 megabits down, sometimes higher, sometimes lower.

iD is getting almost unusable speeds, well below 1 megabits. 

As you can see, I supposedly have full signal. Web browsing works OK but anything else is unusable.

Any ideas? 


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3 replies

Userlevel 6
Badge +8

Hi @yotoprules,

 

We’re sorry to hear you’ll be leaving.

 

If you require any assistance with that though, please let us know and we’ll get right on that for you.

 

Will

No problems in my area apparently.
Sometimes I get 20 then it drops to like 1-2 megabits…
I’m switching back to my previous provider (Vodafone) which has a much more consistent connection.
 

Userlevel 8
Badge +9

Hello @yotoprules,

Have you checked if there are any network issues or problems in your area?

You can do this using the Three Network Status Checker - iD use the Three UK network.

Anyway, good luck.  

Why iD Mobile?