still being charged

  • 8 April 2024
  • 1 reply
  • 16 views
Whitney Scrivener
Rank

When I ended my contract in December I used both my pac code and phoned I.D to ensure the contract had been cancelled however this month I have been charged almost £40 

 

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Whitney Scrivener 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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