Hi ID mobile, I’ve now filled out the ‘switching to ID mobile’ form twice over a period of a week and despite it stating ‘submission updated successfully’, I’m still yet to have my old number transferred over despite filling in the relevant details.
I’m paying for two networks currently and I need to use my phone for work.
Lack of decent customer service or accessibility to it is a put off. Just an email address would do.
I’m started to wish I hadn’t bothered switching, it’s too much hassle!
I’m now considering taking up the new offer (shame it took to leaving to get it) with my old network.
Can anyone help?!
Best answer by Michelle
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