Question

swapping from sim only to contract

  • 19 August 2023
  • 2 replies
  • 37 views

I’m currently using a sim only contract and want to purchase a new phone with a different contract but still with ID. How do I make sure I keep my original number. It won’t let me use a PAC code on the car phone warehouse site as it recognises it from the same provider. The deal is not available directly from ID


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2 replies

Userlevel 8
Badge +9

You could port the number you want to keep to a non-iD PAYG SIM, then port the number you wanted to keep back to the new iD contract purchased via Carphone Warehouse.

A bit of a faff and not very immediate, but gets around the problem of not being able to transfer a number from one iD account to another iD account.

 

Userlevel 7
Badge +7

Hi @Paul1971,

Welcome to the Community!

If you still require assistance or information, please let us know.

 

Kash

Why iD Mobile?