Question

switching phone number

  • 22 June 2023
  • 2 replies
  • 48 views

Have a new sim with id and want to switch over with my old number. I have enter all the details correctly PAC no 

Last name in capitals

old number 

new number 

and transaction number 

it’s still keeps coming up there is a issue with your details. 
please help!!!


This topic has been closed for comments

2 replies

Userlevel 8
Badge +9

Does the transaction number begin with “4” @Bisto?

You can also submit your PAC to iD using the online live chat, Facebook Messenger, or send a Twitter DM (direct message). 

The support teams work until 8pm on weekdays (and 6pm at weekends).

 

Userlevel 7
Badge +7

Hi @Bisto,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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