Question

switching to ID not occured on date on text

  • 6 November 2023
  • 6 replies
  • 32 views
A
Rank

Got a test saying my number would be switched from Vodafone on the 6th of November, but nothing has happened and not received any more info. 
when should I expect this to happen now?

6 replies

andewhite
Rank
Userlevel 8
Badge +9

What was the date and time you gave the PAC, from Vodafone, to iD Mobile @Alanford56? 

A
Rank

Was on The 2nd of November @ about 2pm

andewhite
Rank
Userlevel 8
Badge +9

Strange, if iD accepted your PAC from Vodafone on 02-Nov at ~14:00, then the number you want to keep should’ve been transferred to iD Mobile before 22:00 on 03-Nov @Alanford56. 

 

Kash
Rank
Userlevel 7
Badge +7

Hi @Alanford56,

Welcome to the Community!

Just checking if your number ported over yesterday?

Please let us know if it still hasn’t and we can PM you to help you out.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
A
Rank

As of now it has not been done.

Tom
Rank
Userlevel 7
Badge +4

Hi @Alanford56 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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