Since the coronavirus emergency I’ve used my mobile a lot more to call older friends who don’t use mobiles, usually while trying to buy or deliver shopping for them.
This has increased my usage, so I’ve run out of call time, so I paid for a top-up. Is it normal for that not to appear in records so that I got another message saying I have used 100% of my minutes and will be charged 49p per minute from now on?
And will it now take effect, or will I in fact be charged 49p?