I’ve recently joined iD and I’m having issues sending a text to my family who own androids, I’ve checked my messages setting and everything’s on, I’ve also tried restarting my phone but just comes back unable to deliver. I am changing over my old number is that possibly why?
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Hi
Welcome to the Community!
Are you currently using an iPhone?
If so, please can you try the below:
1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”.
Kash
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