Question

Texts to a foreign mobile

  • 20 March 2023
  • 4 replies
  • 34 views
H
Rank

I replied to a text from a French mobile number that was being used in the UK, yet I am being charged for the text. Why?

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4 replies

andewhite
Rank
Userlevel 8
Badge +9

If you are pay-monthly @hopwoodgl, just TURN ON “International” in your iD account online, and set your bill cap to a value that allows you to make international calls, and send international text messages.

If you are using PAYG, just add credit to your account. 

H
Rank

Cab foreign texts and calls be added to a plan?

Kash
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Userlevel 7
Badge +7

Hi @hopwoodgl,

Welcome to the Community!

I hope that @andewhite has answered your question.

If you require further assistance, please let us know here.

 

Kash

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
andewhite
Rank
Userlevel 8
Badge +9

It’s classified as an international text, because it was sent to a French mobile number.
It’s the mobile number, not location that determined cost in this case.

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