Question

Trade in boost and proof of purchase? How do I get in touch?

  • 30 March 2022
  • 1 reply
  • 41 views

Recently joined and I need proof of purchase with IMEI for my insurance but cannot find anyway to get in touch?

Also I am trading in a broken Samsung as it was advertised I could get a £100 boost when buying iPhone 13. The quote was all good, £140 until I confirmed and the email said £40.

 

I emailed straight away to ask how to get the £100 boost no reply? Please can someone get in touch to help as it seems this is the only way to get in touch?

Confused new customer,

Emma


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1 reply

Userlevel 7
Badge +7

@EmaEmu,

Did you receive an invoice with the order you can use that as proof if you did.

In regards to the promotional £100 amount this is usually processed 5 days after the original payment is received.

If you don’t have the invoice, please let us know and we can send you a PM for proof of purchase to be sent.

 

Kash

Why iD Mobile?