Question

transaction number - where do I find it?

  • 23 July 2023
  • 1 reply
  • 95 views
C
Rank

Hi,

New to ID Mobile. Trying to arrange tranfer of my old No., and have PAC code, but do not have transaction code, never recieved the "Welcome" e-mail from ID Mobile.

And have tried transferring, and YOU DO need the transaction number.

Is there a way i can speak to a physical person from ID who can help correct their error.

 

Cheers,

CJL.

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1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hey @CJL1992,

Before you do that, did you submit a request to keep your number when making your initial purchase? If so, what date did you select?

 

If you did not, check your spam/junk folders for the Welcome to iD email.

Mohammed

 

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