My husband has an ID mobile account but he never set up an account on line. He has been given a newer phone which is an apple and has a smaller SIM card. So how do we transfer his number and his account to the new phone. It has a SIM card but there is no associated provider. I m sure it can’t really be that hard but everything I have read on the ID website is no help at all! Please can someone help?
transfer to new phone.
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Userlevel 8
+9
You’ll probably need to order a replacement iD SIM card using the iD live chat service online, or pop into a Currys to ask for your replacement iD SIM card in-store.
Is the ‘new’ Apple phone network unlocked
Userlevel 7
+10
Hey
Our iD Mobile SIM cards are 3-in-1 and you can pop out the smaller sized SIM as needed.
I’ll attatch a picture of this.
Let me know if you need any further help.
Mohammed
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