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trouble entering pac code

  • 27 January 2024
  • 4 replies
  • 409 views
Liz Scambler
Rank
Userlevel 1

I have my new ID SIM installed and activated, I have my PAC code and I want to transfer my old number across. When I follow the instructions and click the link to enter the PAC code I get an error message "The requested URL was rejected.Please consult with your administrator". What does this mean and how can I keep my number if I can't transfer it? All advice gratefully received!

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Best answer by Liz Scambler 27 January 2024, 12:23

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4 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Liz Scambler,

Welcome to the Community!

Just checking if you still require assistance with this?

If you still require assistance, please let us know and we can assist you furhter.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
andewhite
Rank
Userlevel 8
Badge +9

https://idmobile.co.uk/live-chat - the advisors work until 6pm at weekends.

Liz Scambler
Rank
Userlevel 1

Thanks please can you tell me whereabouts? Do I just start a chat? @andewhite 

andewhite
Rank
Userlevel 8
Badge +9

You can also use the online Live Chat to submit your PAC, @Liz Scambler.

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