Question

Trying to move nhmber using PAC and not recived a mobile number from ID

  • 27 December 2023
  • 1 reply
  • 17 views
Amber Friedman
Rank

I’m trying to submit my request for number to transfer over using PAC. 
However, it says I should have received a mobile number from ID but I’ve not so I can’t put in a request for the transfer to happen?

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Amber Friedman 

 

The mobile number and transaction number should both be in an email we've sent with the subject "Welcome to iD".

 

Do you have this?

 

If not, please let us know so we can get in touch and take a look.

 

Tom

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