I have just made a transaction on a new phone contract however i have been charge for the upfront payment twice. I need this money back.
Best answer by Lauren
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Userlevel 4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
-Lauren
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