Basically I ordered an Xiaomi 13t on id mobile from car phone warehouse, I received no order confirmation and waited two weeks, I rang car phone warehouse to check if my order had gone through they told me they had received no order from me.
I then ordered a pixel 7a on id mobile as the 13t was no longer in stock only to receive an email three days later to say my Xiaomi 13t was on the way!
I've contacted car phone warehouse to return the Pixel, that was fine, the problem is I requested to change my old number to the pixel 7a, it has transferred onto the 7a sim contract. How do I now transfer my old number onto the Xiaomi 13t id sim contract? I tried requesting a PAC code to be told I will be charged the full price of the pixel 7a that I am returning.