Question

Unable to connect to ID network on a samsung phone

  • 1 June 2023
  • 2 replies
  • 57 views

Hi 

I switched over to iD this week from vodaphone. 

Keeping my same number.

My phone is unlocked my sim is activated but I’m unable to connect to iD network. when I go into search networks iD does not come up. 

It’s driving me crazy and worrying as I’m unable to use my phone/mobile data. 

 

 

TIA 


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2 replies

Userlevel 8
Badge +9

Does your iD SIM card work okay in another handset @Deb Martin-king?

 

Userlevel 7
Badge +10

Hey @Deb Martin-king,

Are you using the iD Mobile SIM card in the device?

Try the iD SIM in another phone to see if this works as @andewhite suggested.

Mohammed

Why iD Mobile?