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unable to log into app

  • 23 April 2024
  • 1 reply
  • 99 views

I am trying to log into the app and it takes me to a queue, I wait in the queue till the end of the 8 odd minute wait. I enter my email and then it takes me back to the queue, I have tried on an internet browser and it does the same. Does anyone have a fix for this? 

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Best answer by andewhite 23 April 2024, 23:55

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Userlevel 8
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Have you tried at another time-of-day, @Jack Davies

If your login request was queued, sounds like the iD Mobile systems for iD account self-service were overloaded.

 

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