Question

unable to make or receive calls

  • 1 December 2023
  • 3 replies
  • 73 views
Wendy Brian Godbold
Rank

I am unable to make or receive calls at the moment 

3 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Margaret Warburton 

 

Sorry to hear this, please could you let us know the postcode(s) where you have issues with calls?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Margaret Warburton
Rank

I live in Hoyland South Yorkshire and for the last 4 days have not been able to make or receive calls. Occasionally depending where I am outside and away from home I can. I feel it’s a coverage problem. Unfortunately I can’t change network yet without o heavy payment so what can you do about it. 

Siân
Rank
Userlevel 3
Badge +1

Hi @Wendy Brian Godbold 

We had experienced some issues yesterday with our network, but this is mostly fixed now. We apologise for any inconvenience you’ve experienced, and we’ll continue to provide updates here - https://tinyurl.com/3ykh4ayb

Thanks. - Siân

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions