I have ported my number from O2 to iD, using Iphone 11pro
I am unable to receive texts where two-way authentication is enabled and the organisation sends me a verification code to be able to login (e.g. eBay, PayPal, Tax office).
I have checked all my settings, the correct number is in both phone and message settings.
I tried with iMessage on and off.
I tried rebooting the phone.
Nothing works and I cannot login into my other accounts without the verification codes from the organisations that send them.
Best answer by Mohammed
Thanks for contacting us here.
I’m sorry to hear you are having an issue with receiving the codes from any service when trying to set-up an account/verify.
Could you please email us so we can pick this up for you?
Though, if you have Social Media, it may be better to contact us via Twitter or Facebook so we can pick this up much quicker as responses to emails can take up to 72-hours.
Once you have contacted us, we’ll pass this over to our TechTeam to resolve.