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Unable to register

  • 11 September 2023
  • 5 replies
  • 118 views

Hello,

 

I'm unable to register my account. When I click the "Register" tab at https://my.idmobile.co.uk/ the page starts loading again and just hangs forever. Already tried in two different browsers (Firefox and Safari). What should I do?

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Best answer by jjj333 11 September 2023, 13:04

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5 replies

Userlevel 8
Badge +9

Does it work from a Private window in Firefox or Safari @jjj333

Does it work from a Private window in Firefox or Safari @jjj333

 

nope. even when accepting all cookies.

Userlevel 8
Badge +9

Strange, I just visited the registration page on a fixed line broadband connection using Firefox, Edge and Chrome, on my laptop and page loaded okay in each browser. 

 

Strange, I just visited the registration page on a fixed line broadband connection using Firefox, Edge and Chrome, on my laptop and page loaded okay in each browser. 

 

Fixed by choosing a UK vpn endpoint. Previously I was using non-UK IPs. So for whatever reason, that page is geo-blocked, and doesn't tell you…

Userlevel 7
Badge +7

Hi @jjj333,

Glad to hear that it is resolved.

If you require further assistance, please let us know.

 

Kash

Why iD Mobile?