Solved

Unlimited allowance but will charge


I try to make a phone call and a robot will say that my call will be cahrged with 30p/minute. How come, if I have unlimited allowance and the number that I am calling is a regular uk mobile number? 

icon

Best answer by Salba 6 July 2022, 09:04

View original

This topic has been closed for comments

5 replies

Userlevel 1

I have the same thing happening and from looking at the other posts, a lot of other people are having the same issues. Hopefully they get it sorted asap as it’s clearly a fault on their end. 

But did you actually made the call after all? And if "yes" were you charged? 

Userlevel 1

No I didn’t as I didn’t want to chance getting charged, even by bough I do have an unlimited plan. 

Restarted my phone, and everything is back to normal now. 

Userlevel 1

Thanks for letting me know, I’ll do the same! 

Why iD Mobile?