Question

unresolved issue

Hi, I had a chat last week with one of your agents and told someone will call me to resolve it, but noone called

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Userlevel 8

You’re unlikely to get a call from iD unless you’ve filed a complaint @Raed Yas.

They’d not phone you back in any other circumstances, whatever the chat agents might say.

Userlevel 7

Hi @Raed Yas,

Welcome to the Community!

Just checking if you managed to contact somebody or if you have received call?

If you would like an update, please get back to us here and we can PM you.

Kash

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